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Cancellations

Giving You the Best Experience

We know things crop up and we understand busy lives can lead to changes in your schedule. If you are unable to attend your appointment please notify us as soon as possible (more than 48 hours would be great). This helps us re-allocate your slot. You may know how busy we can get and how frustrating it is when we are unable to fit you in, so this helps us free up spaces for those wanting to book. We will do our best to re-schedule you in at our next availablity.

All deposits are non-refundable if your appointment is cancelled with less than 48 hours notice. Failing to attend your appointment will result in the loss of your deposit. Deposits will be refunded or transferred if re-scheduling your appointment before the 48 hour cancellation period.